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P

olicies:

​Cancellations

  • Appointments cancelled with less than 24 hours’ notice will incur a $100 cancellation fee.

  • Cancellations made 24 hours or more before your scheduled time will not be charged.

No-Shows

  • If you don’t show up or cancel within 24 hours, a $100 fee will be charged to the card on file.

  • Repeated no-shows may result in restricted booking access.

Late Arrivals

  • Arriving 10 minutes or more past your scheduled start time may shorten your treatment or require rescheduling.

  • The cancellation fee may still apply. Every session is booked for precision and performance — we need the full time to deliver results.

Deposits

  • Select services or first-time clients may require a deposit to hold the appointment.

  • Deposits go toward your treatment total and are non-refundable for cancellations made within 24 hours of your visit.

Consultations

  • Some treatments require a consultation before booking.

  • This ensures your treatment is tailored to your skin and confirms eligibility for advanced services.

  • Consultation fees can be applied toward your first treatment when booked within 30 days.

Payment

  • A valid card on file is required to book. Payment is due at the time of service.

  • We accept all major credit cards and do not accept checks.

Agreement

  • By booking an appointment, you agree to all policies listed above for your current and future visits to Modern Skin Lab.

We respect your time, our schedule, and the science behind great results.


These policies keep the lab running smoothly and ensure every client gets the full Modern Skin Lab experience.

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